[Resolved]  Snapdeal — Fialed transaction money has not been credited to my credit card account.

Address:

Bangalore, Karnataka

Hi I tried to purchase a mobile in snap-deal on 6th Oct 2014. My transaction got failed but money was debited from my Credit card. My transaction money has not been credited yet in my HDFC bank credit card. I made a compliant in snap deal customer support and it was told to me my money will credited with in 48 hrs. Today I checked with Bank, it has not been credited yet. Please do the needful foe me as early as possible. Please find the complaint details as below. Dear Chiranjib Patra, Thank you for writing to us. Your request number for Order ID - [protected] and Item Micromax Canvas Doodle 3 A102 with 1 GB RAM (White) is 10321156. Kindly quote this ticket number for any future communication with us regarding your query. Our team will get back to you in 48 hours. You ticket summary is as follows : Name Chiranjib Patra Email [protected]@gmail.com Mobile [protected] Subject My refund status Order ID [protected] Item Micromax Canvas Doodle 3 A102 with 1 GB RAM (White) Query My transaction got failed but money was debited from my Credit card. My transaction money has not been credited yet in my HDFC bank credit card. You can also reach out to us anytime at the contact information given below Best Regards, Snapdeal Team