[Resolved] Snapdeal — fraud product delivered

mohanan pm

from Delhi, Delhi

Address:

Ernakulam, Kerala, 682314

I purchased 650w drill with reverse function from snap deal website but they have delivered 350 w drill with no reverse function. The product delivered by them to doorstep is not pickable by them on returning the same. It's a complete fraud happening. And their helpline is utter nuisance. I don't find any option for direct interaction. What should be the next step.?

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Jul 26, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Hi Mohanan,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal