[Resolved]  Snapdeal — Free spirit combo gray melange sweat shirt & blulr polo tshirt (Size: xxl 46)

Address:New Delhi, Delhi
Website:SNAPDEAL.COM

Hi my name is bubli singh. I cancelled 3 orders of snapdeal on 11/12/15 and on 12/12/15 it was picked up by their courior the order numbers are as follows item 1. Order no [protected] n k faishion green faux georgette unstiched dress marerial. Cost rs 630 item 2. Order no [protected] free spirit combo gray melange sweat shirt & blue polo t shirt (size :xl-44) cost rs 799 item 3. Order no [protected] free spirit combo gray melange sweat shirt & blue polo t shirt (size :xxl-46) cost rs 799 snapdeal credited rs 1429 which seems they refunded for item no 1 and 2.On 12/12/15 on the same date i tried contacting them for 2- 3 times to refund for the 3rd item rs 799 they said they were confused because i orded 2 itemes for the same product. From 12/12/15 i am constantly in touch with them calling them thrice a day but the customer service associates are trying to get rid of the call an giving false promises every day. I had word with gagandeep, shama, siddhesh, hemant, sunil, zafar, priscilla and so on every body promised to resove my issue but no one did till date 19/12/15. I am damn frustrated with these people there is no way they can resolve my issue
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear neerajagg,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

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