Snapdeal — Furniture (bed)

Address:122017

Hi,

I bought a bed from snapdeal (order number: [protected]) which got delivered after 1 weaks but was in a very bad shape.
The product was damaged and have cracks, dents etc. So I had filed complain and shared the pics of product as well, the customer care executive processed the request and told that your product will be reversed pickup, but was waiting since then...it's more then 20 days now..nobody came for pickup have called several times in snpdeal every time they reschedule the pickup.

This is ridiculous I have wasted my Money and time as well.
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Santosh (Santoshsingh!1),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear Santosh (Santoshsingh!1),


Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information