[Resolved] Snapdeal — Horrible experience with snapdeal | |||||
HORRIBLE EXPERIENCE WITH SNAPDEAL I ORDERED Sennheiser Cx 213 In-the-ear Headphone - White .I RECEIVED THE PRODUCT. THE PRODUCT WAS DIFFERENT FROM THE DISCRIPTION SO I REPLACED IT BUT AGAIN I GOT THE DIFFERENT PRODUCT.SO I DECIDED TO RETURN BUT I AM NOT ABLE TO RETURN FROM THE APP IT SAYS "Your request cannot be completed at the moment, Please contact Customer Care at +91-[protected]" OR FROM CUSTOMER CARE . Now my product is under 7 day return policy but only 2 days are remaining and I know after few more days they will say that you cannot return the item after 7 days. I have placed many orders from Snapdeal. Everything is good as long as if you don't want to return any product. Return process is very worse. My Order Details. Order ID: [protected] Item: Sennheiser Cx 213 In-the-ear Headphone - White On: 04 Oct, 2016 Thank You. Regards, Kuldip Singh. Was this information helpful? | |||||
Nov 15, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 15, 2016 Snapdeal.com Customer Care's response Dear kuldipsingh123, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 02, 2016 Snapdeal.com Customer Care's response Dear kuldipsingh123, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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