[Resolved]  Snapdeal — i am complaining about the fake call i received from snapdeal that i won the 1st price worth rs 14.5 lakhs.

I got a call from [protected] (Stated mini branch) and [protected] (Stated main branch of snapdeal). They said that
Madam congratulation! You are the winner of 1st prize (Car worth rs 14.5 lakhs or amount of 14.5 lakhs) from snapdeal pvt ltd. The charge of your registration service is only-6600. They convenced me in every possible way. They had each and every detail about me related to my previous order from snapdeal. I got fooled and i payed them rs.6600. They said after that within 5 mins your a/c will be credited with the prize amount but they did'nt made any such transaction. Infact they made a fake gst msg which included that firstly i have to pay 3% gst of the winning prize then only my a/c will get credited with the prize money. They also texted their a/c details on my whatsapp. I'll upload the screenshot of the text further.
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Jan 30, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Snapdeal.com Customer Care's response
Dear Asmita,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
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