[Resolved] Snapdeal — I bought a printer cost Rs.12000 , approx on 5th Dec, till now, they have not delivered

Aparajit Bhuyan

from Guwahati, Assam

Address:	781006
Website:	www.snapdeal.com

Product booked in 5th Dec(Order ID: [protected]) on Snapdeal, and as Snapdeal committed to deliver between 16th Dec ...where I, myself followed with Snapdeal's courier partner Gati couple of times, what I got to know that, there is a major false communication done from both the parties. From Gati and from Snapdeal. Till today, my product is not delivered neither I got any concrete information whether the product would be delivered. I am a regular online buyer of Amazon, Ebay, Flipkart. I have never come across this kind of horrified, most unprofessional approach.
Everytime, when I call Snapdeal customer care number, everytime, they use to tell me that the product is on transit. But when I personally checked with the courier guy, I have come to know that the product is lying in Kolkata godwon.

But, Snapdeal, didn't update me when it would be delivered ...Till today, my product is NOT delivered by Snapdeal.

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Feb 10, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2016

Snapdeal.com Customer Care's response Dear Aparajit Bhuyan,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal