[Resolved] Snapdeal — I have paid money for product but could not received product

rainidhi

from Dhanbad, Jharkhand

Address:	802301
Website:	[email protected]

I ordered product from snapdeal and paid money online. On 12/4 i receive product but due to size i replaced the product. Product has received there and aproved for replacement. But then my snapdeal ac has blocked. I dont have any information regarding this. When i called in snapdeal then they are saying that my money is not refundable. Your ac has blocked by authority.in this condition i am not geting my money or not product.

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Jun 5, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

Snapdeal.com Customer Care's response Dear Rainidhi,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal