[Resolved] Snapdeal — I haven't received refund even after 1 month

Abhishek Gidde

Address:	415414
Website:	Snapdeal

I have purchased jeans from snapdeal in October. As the product was defected i returned it back. But the seller says that the product failed in quality check & also I havent get my refund along with my courier charges. One of my friend is also unable to get refund.I think snapdeal need to review their service policy because Flipkart refunds in one day. Also i sent some mails to their help centre but i havent received theis response yet.Also their is no customer care.

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Dec 17, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Snapdeal.com Customer Care's response Dear Abhishek Gidde,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Comments

anki206

from Maudaha, Uttar Pradesh

I purchased i jatara mini stapler portable hand sewing machine ITEM CODE:-AC1264455, ORDER NO:- [protected] but it was not working properly to i gave it back after launching a complain. But till date i have not received the payment

Snapdeal.com Customer Care's response, Nov 15, 2016

Verified Support

Dear anki206

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

Regards,
Team Snapdeal

Satish Mohile

from Mumbai, Maharashtra

I had ordered my fully paid double bed Order ID: [protected] (1 Item) got delivery after 30 days then now the installation is not done for more than 12 days parcel lying as it is occupying lot of space in my house has spoiled my diwali. Customer care do not care and no one responds to numerous complains and no one comes on phone I am cheated

Snapdeal.com Customer Care's response, Nov 15, 2016

Verified Support

Dear Satish Mohile,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

Regards,
Team Snapdeal