Snapdeal — Illegitimate holding of payments

Address:New Delhi, Delhi, 390005
Website:seller.snapdeal.com

Snapdeal - a horror for sellers !!

I started my business expansion into online space with snapdeal. And to my shock this has been worst mistake of my life.
The extent of harassment and false promises by snapdeal is just beyond humanitarian grounds.

1. I have a product which was sold in nov, 2015 for which the payment has not been released till date [16th april, 2016].

2. Further, snapdeal had asked all sellers to return diwali packaging material with a promise that amount for same will be reimbursed but have not received a single penny for packing worth almost 1k.

3. Had complained on multiple occasions and multiple times about the issues we have been facing but there has been no proper response. All we get is another promise and a delay in providing any solution.

The website forces you to pay for logistics charges which is beyond any logical sense. A product as small as pendrive/audio-receiver is categorized as heavyweight and higher charges are recovered.

Even the policies are horrible and selling is difficult with a lot o[censored]nnecessary regulations in place.

I have started selling on other online portals and my online advise for all sellers remains not to sell on snapdeal.. Not even to register. They make you cry blood tears for even most trivial matters.
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Dear Customer(Balaji Enterprise),

Kindly share your Seller ID with us so that we can assist you further.

Regards,
Team Snapdeal
Dear Customer(Balaji Enterprise),

We have not received the requisite details on your concern. Kindly share your Seller ID with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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