[Resolved] Snapdeal — I'm complaining about not receiving refund after returning the item. I purchased.

Partha Pratim Bora

from Diphu, Assam

Address:	Nagaon, Assam, 782446
Website:	Snapdeal.com

I ordered an item from snapdeal almost one year ago named Iball slide of cost 15500. After delivered the item, I returned within 7days according to T&C but still I don't receive any refund or replacement. I tried to contact with customer care survice center but none took my complaint seriously. Everyday, they says wait for 24 hours. I h've the pickup sheet of returning the item and I allready shared that with them but still no-one is there to help me. Please help me...

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Jul 13, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2017

Snapdeal.com Customer Care's response Dear Partha Pratim Bora,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Comments

mohnish shah

from Mumbai, Maharashtra

Order ID: [protected] Reference no: 42006236
Placed on: 19/5/2017 Complaint Issued on: 19/5/2017

credit card charged but order was not confirmed. keep exchanging mails even after providing card/bank statement and mail from bank confirming the payment

Snapdeal.com Customer Care's response, Jun 6, 2017

Verified Support

Dear Mohnish Shah,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

ss7484860545

from Lala, Assam

Maine apna panasonic ka mobile return keya tha but abhi takk mera nahi aya heeee pureee 20 din ho gye ...lakin mera mobile nahi aaya he.
plzzzzzzz help me

Snapdeal.com Customer Care's response, Jun 6, 2017

Verified Support

Dear customer (ss7484860545),

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,
Team Snapdeal

Partha Pratim Bora

from Diphu, Assam

Snapdeal, I don't receive any refund yet. Why are you so lazy? I'm contacting with you everyday but everyday you(customer care survice center) are saying wait for 24 hrs. Now, you tell me how many 24 hrs. I just want my money 15500 rupees back that's it and nothing.

Snapdeal.com Customer Care's response, Jun 8, 2017

Verified Support

Dear Partha Pratim Bora,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal