[Resolved] Snapdeal — Kobo exercise bike dual action with electronic meter | |||||
My order no is [protected].. and i have ordered this item on 24 december 2015. and i have ordered 2 product. and 1st product is good and this kobo exercise bike dual action with electronic meter's some part missing. and also i have not intrested on that also. so as per rule regulation policy i will contact to snapdeal with in the 2nd day of delivery. means item was delivery on 7th january 2016. and i complained to return on 8th january 2016.. But they told me that they will arrange pick up ith in 3days.. after that no pick up nothing. They repeatatly telling me that i will send it from my side... as because they have not pickup facility on my perticular pincode. O if there is not the facility available to pick return product from my pincode,, how it is possible to deliver it my pincode.. Totally playing game to the customer. I have no money to return that item from my side.. this is snap deals duty.. Till october 6 2016.. it was not picked up from my home.. Kindly solve my issue sir and dont do this harrash type thing ith future customer. Was this information helpful? | |||||
Jan 2, 2017 Complaint marked as Resolved Verified Support Dec 01, 2016 Snapdeal.com Customer Care's response Dear Mukta Bigop Parida, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal