Snapdeal — Laser printer canon rs 6999

Address:560095
Website:snapdeal.com

I had ordered the printer on 13th feb 2016 and paid the full amount. But after few hours later i canceled it due to some reasons.
till date i have not received my money back, and the order status shows status of "Readying for Dispatch" and " Order being canceled" both .
I have called numerous times to customer care, and they always say that they have forwarded the request to technical team and require 24 hrs .

Few days back one person finally called me from snapdeal and assured me of speedy solution and asked me to wait another 48 hrs., Now that time also gone, and still its seen as "Redyeing for Dispatch".
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Please find the proof of my mistake of buying from snapdeal. I advise you to go for COD only for High Valued goods, as its becoming risky.

Dear Sanjay(sanjay.bissas ),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear Sanjay(sanjay.bissas),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal
Order ID: [protected]
are you ppl blind, i have attached big image having order no, still trying to be blind.
Dear Sanjay (sanjay.bissas),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Dear Sanjay (sanjay.bissas),

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

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