Snapdeal — Material Undelivered twice even after payment done

Address:

Gautam Buddh Nagar, Uttar Pradesh

It has been 2 times that my colleague had made an order and snapdeal has failed to deliver the item. Also, there is no valid reason for not delivering the same. He had paid the amount on the day of order and still, snapdeal is unable to quote a proper valid cause for not delivering the product. Even after calling their customer care many times, they are so reluctant that none of the representative responds to us. This sort of ir-respective response creates trouble to the customer even after full cash payment online for the product. Some sort of action needs to be focused on such issues.