[Resolved] Snapdeal — Microsoft Lumia 540 Unboxed

Paul Swarup

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 110001
Website:	www.snapdeal.com

Fake advertisements by Snapdeal

I had ordered for an unboxed Microsoft Lumia for Rs 4999/- They make a clear distinction explaining what unboxed is and what refurbished is. There was no mention of the phone being refurbished but when I received it I find it is a refurbished unit and the invoice clearly shows it. Snapdeal has no email id for complaints and their 24/7 customer care is another bogus as it just leads to one recorded message to another with no customer care executive. SO BEWARE OF BELIEVING THAT SNAP DEAL SAYS AS UNBOXED.

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Jan 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

Snapdeal.com Customer Care's response Dear Paul Swarup,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal