[Resolved]  Snapdeal — Mobile order not delivered and not cancelled Order No:[protected]

Address:

Kolar, Karnataka

I have purchased SONY XPERIA Z1 Mobile on 6-Oct-2013 in Snapdeal.They have given a Docket in BLUEDART DOCKET NO:[protected] as expected delivery date on 11-Oct-2013.But the status in the bluedart is showing as vehicle/train/delayed cancelled.I called to BLUEDART on this status they are not giving correct details.On 22nd the BLUEDART CRC has taken complaint and told that they are doing Investigation regarding the Parcel.After that there is no response even they have changed the CRC Bangalore Number also.I have called to Bombay CRC Number of Bludart they are telling that the parcel is not tracable you have to contact Snapdeal.Ihave called again to sanpdeal to cancell the order and refund my amount.Since 3 days continuously iam calling to Snapdeal to cancell my order and refund my amount. They are taking 48 hours time everytime of call.