[Resolved] Snapdeal — Mobile phone and its accessories | |||||
Sir, I am nitish kumar. I purchased vital mobile phone from snapdeal but I got wrong charger with product. so I return product to snapdeal with all accessories to delivery boy and he checked product and took my product @after one day I received a call from snapdeal and said I can't refund money and said me will provide u 100 rupees compensation and purchase charger from market but I refuse his request and I said i[censored] will not refund then u replace my product with proper charger.finally snapdealsay okk. after that i call many time to customer care of sanapdeal and always said sir iam working on ur issue and resolved immidatily but after few days I received a call I can't replace and refund because charger are missing but I said if charger were missing it is ur fault not my because I return all accessories with product in presence o[censored]r delivery boy.but snapdeal not listen to our claim and said me I am not received charger with product so ur request is decline but I say it is not my fault because I return all accessories in presence o[censored]r delivery boy if charger are missing why ur delivery boys accept product.sir snapdeal cheat me soo take this complaint seriously plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz contact no [protected] Was this information helpful? | |||||
Feb 17, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 13, 2017 Snapdeal.com Customer Care's response Dear nitishbobi, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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