[Resolved]  Snapdeal — Money not refunded for two products, Rs.26965/-

Address:

Bangalore, Karnataka

Dear Sir/Madam, I would like to draw your attention on two incidents happened with me where I have been cheated by 'Snapdeal'. I do not know how many people like me are being cheated regularly by this Snapdeal guys. Purchase 1: I purchased one 8 lit Kent Grand Plus RO purifier (Order Number: [protected]) on 5-Oct-2014 online and paid the money Rs.13950/- using HDFC credit card on EMI basis. Till date (27 days over) I have not received the product. Several times (more than 15 times) I have followed up with Snapdeal customer care representative, till date no output. More than two weeks, several times I requested them to refund my money. They do not bother to listen to customer. Only they know how to loot the money of their customers, any how. Purchase 2: I purchased one 24 inch LG LED TV (Order No. [protected]) on 2-Oct-2014 and paid the amount of Rs.13015/- to snap deal using HDFC credit card. Same fate happened with this order also. Snap deal has swallowed the money, product not delivered till date (30 days over), no money refunded, talked to their representative several times. No solution came. Their attitude is like that, forget whatever you paid. So, your kind intervention is highly solicited so that people like me will not be cheated in future with this Snapdeal Lootera. People be cautious with this Cheater. But I will see the end of this. I have decided to log F.I.R against Snapdeal, will contact media people (whatever source I have) to highlight the issue and reveal in social medias how they are cheating common people. All relevant documents are enclosed herewith. Thanks!! Dr Saikat Banerjee Bangalore 3-Nov-2014