Snapdeal — my amount 32500 is not refund called many time not respoanse

Address:

Barmer, Rajasthan

my order no is [protected] date 24/ 11 /2014 by cash on delivery then they told cash on del not possible u paid amount we will del ur product then i order by credit card payments order no is [protected] item come to courier person they told i[censored] want del payment 5000 for u r address many many times they will not response properly my no [protected]