[Resolved] Snapdeal — No delivery of the product inspite of messaging .

Richaa Roy

Address:

Burdwan, West Bengal

I am a resident of Asansol, West Bengal. I had ordered a Samsung set from Snapdeal the previous week. I had even done the payment. It was informed that the product would reach to my address on the first week of August from Gojavas courier. since yesterday they(gojava) are messaging that they are out for delivering the product, but no one contacted me since then and the courier company is having address issues. such a bad courier service. I want the higher authorities to take action against such a non - responsible behaviour of the courier company.

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Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Richaa Roy,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Richaa Roy,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team