[Resolved] Snapdeal — No email id for the company to correspond | |||||
We have placed an Order for 1.5 TON AC window 3 star on 16th February, 2015, . We were trying to send mail id. The email id they provided in website: [protected]@snapdeal.com is getting bounced back and When we contacte customer care no. [protected], they said snapdeal have no email id for correspondence which is absolutely unfair. If customer have any problem, they will not be able to get any written information about the orders placed. When everycompany has the emai id for correspondence, snapdeal not having the email id create doubt in minds of every customer. Your authority has to do something about it. We are unable to track the situation of our order for the last one week nor they are willing to give the name of the supplier from where the material is getting shipped. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Dear perfectengineering,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team