Submit a Complaint
Online Shopping
Snapdeal.com

[Resolved]  Snapdeal — no redressal by the company.

I filed the return request for my order ID: from my registered number [protected] . Nobody came to pick up my order on the scheduled date and now they have closed the return request . There was no option of rescheduling also. I need to get my refund as soon as possible . Help !
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 3, 2018
Complaint marked as Resolved 
Verified Support
Jul 27, 2018
Snapdeal.com Customer Care's response Hi Priyanka,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Jul 27, 2018
Updated by Priyanka786 No solution has been provided yet. I am still unable to return my item. Kindly reschedule a pickup so that I can return this item . No calls ! No mails! from Snapdeal to give solution rather an irrelevant mail has been sent to me
Jul 28, 2018
Updated by Priyanka786 No solution so far, No serious action from Snapdeal. It's so disappointing. A personal call is requested so that I can talk to the executive.
Jul 29, 2018
Updated by Priyanka786 The courier service has been lying that I want to keep the items but nobody contacted me . I am still unable to return the items No serious actions taken by Snapdeal . Highly disappointing. Extreme exploitation of the customers.
Aug 02, 2018
Updated by Priyanka786 Still no redressal by Snapdeal . Heights!! Each and evertime the keep on saying, pickup is unsuccessful but they don't state the reason!! Worst form of consumer harassment!!
Verified Support
Aug 03, 2018
Snapdeal.com Customer Care's response Hi Priyanka!

We certainly understand your disappointment. Please allow us sometime. We've escalated this issue to the concern team.

Thanks
Team Snapdeal!
Complaint comments 
1 Comment

Related Snapdeal.com reviews

[Resolved]Snapdeal.com - Money freeze[Resolved]Snapdeal.com - Pickup not done[Resolved]Snapdeal.com - Returned product did not pick and pay1[Resolved]Snapdeal.com - Snapdeal: For Unfreeze My Money and Getting My Money. Please Help Me For Getting My Money[Resolved]Snapdeal.com - Snapdeal: For Unfreeze My Money and Getting My Money. Please Help Me For Getting My Money
View all 14445 Snapdeal.com Reviews

Comments

I am still unable to return my item . I don't who is telling you that I want to keep the item. I want to return the item .Order I'd:[protected]. Please take some serious actions.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    View all 14445 Snapdeal.com reviews & complaints
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information