[Resolved]  Snapdeal — No refund for wrong product

Address:Nagpur, Maharashtra

I have ordered ubislate 3g7datawind tablet on snapdeal having order no. [protected] near about 3 months ago, but the product you send was wrong one, so i request you to please provide a refund for product. You told me that you will reverse pickup the product but after waiting for 20 days i called representative, he told me to send the product by own, which i did but still after riched in your warehouse you didn't generate the refund, because their is no update in your system about probuct received but speed post confirmed it that product has been delivered on your warehouse address. I waiting to get refund since 3 months, communicate with representatives so many times by mail and phone, but no result. So i request you to please forward tihis complaint to heigher aouthority.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Udasatkar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information