[Resolved]  Snapdeal — Non delivery of laptop

Address:

Pali, Rajasthan

As per trailed mail received on 7 Aug. that my product will deliver on 7th Aug. but till 10th august i didn't get my product. .I continuously do call to your customer care number they all are just giving assurance on 7th Aug that product will be received by you on 7th Aug but no product is received Then on 8th Aug i called your customer care around 5-6 times then they told me that product will be deliver tor you with in 10 Aug. but i don't got the delivery then i called around 10 times to your customer care on yesterday then these are the answer of your official at call canter . 1) Ist official told me that your quarry is under observation and our team is working on it. 2) 2nd official told me that your product will be delivered upto 15 aug. 3) 3rd official told me that your product will be delivered on 13 aug. 4) one official of yours told me that we didn't take the decision yet it is under observation of senior official after 72 hour we decide that we will delver your product or not 5) on last call i told him that please provide me mail regarding the current status and he told me that we already give you mail 2- times about the latest update . but interestingly i didn't receive any of your mail, Sir, is this a true picture of snap deal where a customer called you around 45-50 times and, mail you 25-30 times and you don't have a time to take the decision to deliver the product or not .Whether i made a mistake to order to snap deal or made Prepayment .I should have to take cash on delivery. enen i mail to ceo kunal but no response is receive by me .Is that kind of behavior suit you ? it's my humble request that please deliver my product on 10 to 11 Aug . or at least give me the current status on mail if you want to call me then please call me on [protected]. detail regarding product and order no. is attached in trailed mail.