[Resolved]  Snapdeal — Non delivery of order/ Bad customer care

Address:

Mumbai City, Maharashtra

I purchased an iphone 5s on the 7th of october and it was apparently shipped on the 8th itself and to be delivered by the 13th of October. I tracked my delivery and they postponed it to 18th and then the 24th and it is the 27th now and there is no sign of it. This is completely not acceptable. I dont understand why it takes so long to deliver something within India itself. I do not have a phone at the moment so i am unable to carry on with my work properly or do anything systematically. I called customer service many time but they literally hang up my call. I even emailed you'll on [protected]@snapdeal.com 6 days ago and no one replied so plz dont ask me to email again. If it is going to take long, atleast inform the customer instead of giving them false information and inconveniencing their lives. On top of this, snap deal is still sending me 100 of spam emails everyday with all kinds of different offers and discounts and what not! if you can't deliver what u promised a month ago, why the hell are you trying to capture more purchases. There is really no point in having millions of customer if you cant even keep one happy!! Order Number: [protected]