[Resolved]  Snapdeal — Non delivery of order

Address:

Khordha, Odisha

It has been over half a month that i placed my order (household item from jaipur to bhubaneswar). My last query was made through e-mail correspondence with snapdeal on which i got a reply that it would be delivered latest by 08 Nov 2014. However, so far i have not received the order. Moreover, the tracking id of bluedart which snapdeal provided me i.e. [protected] is also not found in the record of M/s Bluedart. I was further told by M/s Bluedart at their Bhubaneswar & Jaipur offices that the shipment has been returned back as there was no service for the same. I want to know as to why such things are not timely intimated to the customer. This delay has already cost me hugely as i had postponed all my official trips till 08 Nov 2014 just to know that my order is still lying at Jaipur warehouse.