[Resolved] Snapdeal — Not delivered

Natraj Kandasamy

from Chennai, Tamil Nadu

Address:

625016

Order id: [protected], estimated delivery
On or before 25 sep, 2016. Till today snapdeal has no idea where the consignment is,
Daily they are replying in twitter but nothing happened. Iam following them on daily basis through twitter, as no other option to contact them,
No customer care number
No customer care email id
I wonder how they are giving big time ads and there is no basic customer care.
All we have to go through a help faq, where you wont find a solution

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Nov 7, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2016

Snapdeal.com Customer Care's response Dear Natraj Kandasamy,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Nov 30, 2016

Snapdeal.com Customer Care's response Dear Natraj Kandasamy

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal