Snapdeal — not got refund after replacement

Address:Ranchi, Jharkhand

Ma'am/sir With all my due respect I would like to inform you that I bought an item with order no. [protected] but due to size problem I replaced it on 6th jan and got an email and message that I have received money back to my snapdeal account which is [protected]@snapdeal.com but if you'll check then you will find that I have not received any. I mean Is this some kind of joke to you because its not at all funny this is really very irritating and also why do you provide phone no. when you have predecided that you will never respond to it[protected] . This time I need a fast respond dont dissapoint me. Purva verma
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Pura,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Purva Verma,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team

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