[Resolved] Snapdeal — not got the full product shipment of an online shopping

tanzil1991

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

on 17th may I ordered a VOLTAS Air Conditioner from snapdeal. On 28th may they brought the shipment but gave only the indoor unit of the AC. they gave us the assurance that the other unit will be given to me soon and so i gave them the full amount of Rs.33310. from that day i call the customer care of snapdeal and they just tell that within 2-3 day the product will reach but till now i hav'nt got my product. it has been 27 days since i placed the order and 17 days since i have complaint about the half shipment.

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Aug 14, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Tanzil,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team