[Resolved] Snapdeal — not received refund at the given time frame

Kiran Veer

from Mohali, Punjab

Address:	Mohali, Punjab, 140301
Website:	www.snapdeal.com

Cheat & fraud dealing via snapdeal,

Order id: [protected]

I had raised the refund claim for damaged product. But snapdeal are just said that we processed. But till now i haven't receive the refund.

Product description: asha screen guard for desktop

I have already got the query regarding my refund status by mails & calls from my bank, my atm debit card, and specially sbi main branch mumbai. They said to me on conversation that refund return is the responsibility of online shopping hub.

And also sent the bank detail to snapdeal. But still no response.

Payable amount rs. 399

By snapdeal, "expect refund of rs 399 in your card 6220-xxxxxxxx-7098 under the name 'jasper infotech' or 'snapdeal'"

Till now i haven't received the refund.

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Dec 2, 2018

Complaint marked as Resolved

WAS NOT RESOLVED, I DON'T KNOW THAT HOW AND WHY THEY CHANGED MY PROBLEM AS RESOLVED... IT IS STILL FRAUD ORGANISATION... STILL NOT RECEIVED MY REFUND...

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

Snapdeal.com Customer Care's response Dear Kiran Veer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Nov 27, 2017

Updated by Kiran Veer Seven month has been passed . till not received my refund.
Poor and bad response

Nov 27, 2017

Updated by Kiran Veer now-a-days SAY NO TO SNAPDEAL...