| Address: | New Delhi, Delhi, 246735 | | Website: | www.snapdeal.com |
I ordered two mobile phones on 23 june from snapdeal. Order no[protected] &[protected]. Because i got cheaper price in local market i cancelled the both orders. Now 20 days have passed they have not refunded my amount. The worst is the site shows item delivered to me however i did not accept their item. Customer care executive not attending my call. I want to know why my money has not been refunded yet and why executive not declaring current status of my complain. Why it is still showing item delivered to me however i have not received item. I am providing details below. These are replies from team snapdeal when i first register complain. After that i have made every effort to talk to them but they dont.
Hi vikas rana
Thank you for contacting snapdeal
We understand you are concerned about the delivery of your vivo y66 32gb. We assure you that we are working on this and will resolve it within 6 days.
Order id: [protected] reference no: 42785166
Placed on: fri, 23 jun, 2017 issued on: mon, 3 jul, 2017
Thank you,
Team snapdeal
Hi vikas rana
Thank you for contacting snapdeal
We understand you are concerned about the delivery of your vivo y66 32gb. We assure you that we are working on this and will resolve it within 6 days.
Order id: [protected] reference no: 42785160
Placed on: fri, 23 jun, 2017 issued on: mon, 3 jul, 2017.
I want to know is only legal way remained to handle this situation? Was this information helpful? | 
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