[Resolved] Snapdeal — Not refunding product

akash113

from Pune, Maharashtra

Address:	Aurangabad, Maharashtra, 431001
Website:	www.snapdeal.com

I purchase a sandal from snapdeal,
its not genuine as shown in description so i request to refund it, 'they says pick up will arranged after that u will get refund,
but still after 10 days there is no even single call from them & when i call them they said your req is highlighted,
estimated date of pick up is 10 th sep.
but still they do not arranged pickup service & not refund my money.

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Nov 12, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2016

Snapdeal.com Customer Care's response Dear akash113,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal