Snapdeal — online product need a repair or a exchange of tv

Address:Chennai, Tamil Nadu

Dear Sir/Madam, I bought a led television from snap deal got delivered after 10 days & they have a 7 day return policy if I do not like the product. It is a faulty product the speaker does not work properly ie its giving a queakey sound and the picture quality is not that good. So sent a email to snap deal if some one could help me return the product, explained the fauts in the product, looks like they gave missed call with only 2 rings from a number where I could not call them back & email reply saying that they tried to call but not reachable, so again contacted them through email got a reply to meet the service centre. Requested for the service center address but have not got reply from snap deal at all in spite of sending many emails.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Sharan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

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