Snapdeal — Order canceled due to cheap price offered

Address:Kota, Rajasthan, 324005
Website:www.snapdeal.com

I ordered a digital camera on 15th june at snapdeal at the price of rs. 7460. On other shopping site "paytm" offering same camera @ 8400 with 7% cash back = rs. 7812. But by checking on snapdeal i ordered this canon 275hs on their site @ 7460/-. And make the payment through freecharge wallet. I had a function on 19th june on my sister's home. So i want directly delivered this at her address. Regarding this i also sent an email on [protected]@snapdeal.com, but they are not accepting mail through help portal. From last 4 days i am continuing checking my order details and it showing that the order is "prepared to dispatch". It means order is available and packed.
Now snapdeal closed my order and a representative says that my money will refund in 24 hours in my freecharge wallet.
How could they do this to me. My gift canceled without delivering. I had a function on 19th. How could a function can complete with camera. If they don't show the price of rs. 7460 then i will order that product on paytm. But now the camera price showing rs. 9555. How?
A direct loss of rs. 2000 and my image in front of my sister and her family.
Swarup singh
[protected]
[protected]@yahoo.com
+3 photos
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Swarup Singh,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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