Snapdeal — Order delayed company asked for cancellation | |
Snapdeal is the worst company I have
come across . It just show big discounted
offer to hamper other website sale and the
delay most of the orders till u cancel them
and make excuses like ‘ product lost by
delivery boy’. they have done same with my
moto e mobile order no [protected].After
product delivery got delayed for 15 days I
raised complain so they ask for order
cancellation. I didn’t accepted it and ask for
my order as soon as possible then they
cancel my order and raised new order with
new delivery date( without asking me) and
expect me to wait patiently as if I have just
placed the order so delivery is going to take
other 15 20 days. Was this information helpful? | |
|
Snapdeal.com customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Snapdeal,
That I am hearing from past 10 days.Order has been delayed for more than 20 days and you will keep on giving excuses till u want because its a prepaid order.
I purchased it for diwali gift only because it was showing delivery date 24Oct and needed it before 10 .So you have already ruined my order.
Thank you for Your NON COOPERATION.
That I am hearing from past 10 days.Order has been delayed for more than 20 days and you will keep on giving excuses till u want because its a prepaid order.
I purchased it for diwali gift only because it was showing delivery date 24Oct and needed it before 10 .So you have already ruined my order.
Thank you for Your NON COOPERATION.
Hi sabihaAn,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team