[Resolved] Snapdeal — Order id [protected]/wrong product/month delay

Salendar Nara

from Hyderabad, Telangana

Address:	Rangareddy, Andhra Pradesh, 500074
Website:	Snapdeal.com

Dear team
Ordered one item on 28sep 20th and delivered wrong item on 06oct2016 cash paid to the core boy.
After giving complaint same has picked up on 07oct2016 for replacement with out returning the money.
There is the problem still no update regarding the item almost 15 days gone and as per cc information same will be dispatched 13oct2016 and delivery may be 20oct2016.
The hell process with the customers and suggesting you maintain the quality of work other wise shutdown the business. Don't run with out destiny and request you to don't suffer the customers because we are busy with our work that's y chosen online shopping.
Regards
Sailu

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Nov 21, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Snapdeal.com Customer Care's response Dear Salendar Nara,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 01, 2016

Snapdeal.com Customer Care's response Dear Salendar Nara,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal