[Resolved]  Snapdeal — Order (Order ID: [protected]) Placed on on 02.08.2015 but Products not delivered till date

Address:	Kolkata, West Bengal
Website:	www.snapdeal.com

Dear Sir/Madam, This is to bring to your notice that I have successfully placed order in Snapdeal on 02.08.2015 vide Order ID: [protected]. But it is so unfortunate that the Items are still not delivered at my address. It is pertinent to mention that my address is prominently located in Kolkata near Airport and earlier, Snapdeal also delivered products to my address. Initially, Snapdeal confirmed for delivery of the products between 06.08.2015 to 08.08.2015. However, Snapdeal repeatedly failed to keep their commitments for delivery of the products. Numerous times, I followed-up with Snapdeal, but all my efforts had gone futile. Every time, Snapdeal had given false promises/commitments and later on they excuses fault on the part of their courier partner. Hence, at last I am constrained to write this mail for resolution of grievances. Therefore, from the above circumstances, I have reasons to believe that they have played with my hard earned money and wasted so much time and ultimately not delivered the products to me till date. Hence, now, I am compelled to claim appropriate compensation from Snapdeal for causing this kind of harassment to me. As a compensation, I want the products free of cost and immediate refund of money already paid for the product. Your early action in this regard shall be highly appreciated. Thanks & Regards, Ms. Priyanka Samanta (Snapdeal Order ID: [protected]) Mob. No. [protected]