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Snapdeal — Ordered mobile not received

Website:SNAP DEAL

I ordered samsung galaxy grand max mobile through snap deal on 27/10/2015. I paid the money in full. The expected date of delivery is 3-6 november. But i not yet received my order. I am contacting snap deal every day. I receiving only replies. I am in need of my mobile.Take steps to deliver the order as early as possible. If this status continues i decided to go to consumer forum.
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Dear Britto1984,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
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