[Resolved] Snapdeal — Pathetic services of snapdeal - jv express haldwani | |||||
1. Sub Order ID-[protected] placed on 02 Oct 16. 2. I'm feeling very sad & angry at the same time with your courier services in Haldwani, ie, JV Express. I've submitted a another complaint regarding same problem few days back for which I did not receive any response from Snapdeal. 3. On 07 Oct 16, I received a call from courier boy (Ph No-+[protected] asking me to come 4 kms away from my home to receive the courier which I refused. Thereafter he cut the phone after replying "Agar lena ho toh yahan aa jao, main wahan nahi aunga". In the evening I received an SMS saying that courier could not be delivered as the address given is wrong. Now this is insane. 4. This just shows the lackadaisical & unprofessional attitude of your company (Snapdeal & JV Express). You are bound to provide services to the door & this is completely unacceptable. 5. Hope to receive your response this time. Was this information helpful? | |||||
Nov 8, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 08, 2016 Snapdeal.com Customer Care's response Dear Prashant_Chaudhary, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 01, 2016 Snapdeal.com Customer Care's response Dear Prashant_Chaudhary, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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