[Resolved] Snapdeal — Poor customer service

rtimchen

from Dhekiajuli, Assam

Jun 11, 2022

Website:

Snapdeal.com

Sir/ma'am,
I ordered a product on 5 th june on Snapdeal but since due to product issue and privacy concerns, I requested to cancel the day after before the item was shipped but to my utter surprise the product still didn't get cancelled and keep on shipping.
I want to raise an issue with snapdeal that the service provided by them has been not nice and trustworthy to the customers.
My suborder id is : [protected]
Placed on 5 june 2022.
Please make sure this issue don't affect other customers too.
Thank you.

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Jul 16, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2022

Snapdeal.com Customer Care's response Hi! We sincerely apologize for the inconvenience caused to you. We'll connect with you shortly and help you out.

Thanks,
Team Snapdeal

Verified Support

Jun 13, 2022

Snapdeal.com Customer Care's response Dear Customer!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal