Snapdeal — Poor quality of hp usb speaker brought from snapdeal

Address:	800010
Website:	Snapdeal.com

I had order a hp usb speaker on 1 may 2016.. it was deliver on 7 may 2016.. it was cost of rs 600. When i use this speaker first time . I think it is a good in condition but 3 days using ..when my friend come at my home he listen the voice of speaker then he said it seems to be a fake and defactive product.. because he had also buy this speaker from hp showroom.. he said this because starting sounding produce by it is like a crakling sound .it does not produce bass sound he is saying me to check this speaker to hp shop to check this speaker is in good condition or not then the shopkeeper said it is not orginal product..then i got afraid what will happen with my speaker then my friend said me complain me about the speaker in consumer forum so i complain this .. my Order ID : [protected] (1 item) .. please do my solution ...it had one problem that base of one speaker is approx broken.. i am not complained about this i think it is courier defact so i donot complain about this ... bt it is another problem please do my solution ...
My cantact no. [protected]