[Resolved] Snapdeal — Product delivery and subsequent issues - Snapdeal complaint # 6143167 | |||
I had recently purchased a Online Training Course from Snapdeal. The order ID is [protected]. The order was booked on April 15th. This was a 30 day online training course that I bought. However it was not delivered for more than a week, although their website said it was delivered. After repeated followups and complaints to snapdeal both on this website as well as their support channels, it was finally resolved on April 23. I got my credentials, however the 8 day delay also was included into the 30 days, because of which I am getting 8 days less than what I paid for. I have again raised complaints with snapdeal which have not been answered yet. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team