[Resolved]  Snapdeal — Product delivery and subsequent issues - Snapdeal complaint # 6143167

Address:Bangalore, Karnataka

I had recently purchased a Online Training Course from Snapdeal. The order ID is [protected]. The order was booked on April 15th. This was a 30 day online training course that I bought. However it was not delivered for more than a week, although their website said it was delivered. After repeated followups and complaints to snapdeal both on this website as well as their support channels, it was finally resolved on April 23. I got my credentials, however the 8 day delay also was included into the 30 days, because of which I am getting 8 days less than what I paid for. I have again raised complaints with snapdeal which have not been answered yet.
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Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Subhash Bylaiah,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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