[Resolved] Snapdeal — product is not received but application shows "delivered"

Manas.optimist

from Mysore, Karnataka

Address:

560037

My name is manas ranjan sahoo.
I have purchased a product from snapdeal with order id "[protected]".
This product is not received at the given address but the application shows "delivered".
I have raised several complaints but i do not receive any response.
I tried to call customer care but the ivr options does not connect to any personnel to discuss.

To connect to some one, i have raised return request but i still did not get any contact of customer care who can investigate the issue whether it is delivered to wrong place or not delivered at all.

Product - sur-t 100 percent cotton red solids shirt
Price - rs.769
Date of purchase -19 oct, 2019

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Dec 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

Snapdeal.com Customer Care's response Hi Manas,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal