[Resolved]  Snapdeal — product not delivered but status changed to delivered.

My product has not been delivered but my delivery status says delivered.
The delivery guy had called for directions and did not turn up and soon the status was changed to delivered. I have written queries on the app and ask tried numerous times via customer care and emails.
The product is a gift and i need it as soon as possible.
Either refund the amount or deliver the product.
Was this information helpful?
No (0)
Yes (0)
Dec 7, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Snapdeal.com Customer Care's response
Hi Ansri,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

My order was to be picked up but the pickup was unsuccessful for no reason...the courier boy never came...and i am not able to reschedule my pickup as well...
Snapdeal.com Customer Care's response, Nov 8, 2019
Verified Support
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks
Team Snapdeal"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information