[Resolved] Snapdeal — Refrigerator

hammadiqbal91

from Chandigarh, Chandigarh

Address:	New Delhi, Delhi, 110025
Website:	snapdeal online shopping

Wrong product received from snapdeal, complained plenty of times but not get any positive response, now they are not even contact me. Snapdeal is worst site ever. They does not have any complain email id or phone number. They have only 1 costumer care number that takes 15-20 minute to connect. The costumer care executive are not well educated, even disconnect your call.I want to replace my wrong fridge but they denied to replace, even they dont give me the invoice of this product.They are not contacting me about this issue & now they closed my case so that i cant complain him. Kindly workout on this as soon as possible. I dont want to become wrong target by this misguided or fake site.

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Jan 13, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

Snapdeal.com Customer Care's response Dear hammadiqbal91,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 02, 2016

Updated by hammadiqbal91 Dear,
I also complain in [protected]@snapdeal.com on 1/11/2016, but didnt get any response yet. Kindly look into this matter, no more time waste now.

Nov 04, 2016

Updated by hammadiqbal91 No response yet. Still waiting.

Nov 06, 2016

Updated by hammadiqbal91 how much it take to sort out the issue. I am following up since 31 st oct., but snapdeal doesnt contact me either.So now where can I go.

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear hammadiqbal91,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal