[Resolved]  Snapdeal — refund

Address:Pune, Maharashtra
Website:www.snapdeal.com

Snapdeal has taken money from me and is not accepting the return of the product. The product doesn't fit me & as they promise they should accept the return. I had raised the request on the same day of the delivery but no one turned up to receive the product. They called and informed that they won't return the product whereas it's a returnable product. They've taken money from me and then inform me that they won't accept return. They should have informed before hand that they won't accept return requests on returnable products. I wouldn't have given them my hard earned money. Kindly help me get my money back.
Was this information helpful?
No (0)
Yes (0)
Nov 13, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Sep 29, 2017
Updated by ndp123
They had some miscommunication with their delivery partner and charging me for that.
Verified Support
Oct 06, 2017
Snapdeal.com Customer Care's response
Dear ndp123,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information