[Resolved]  Snapdeal — refund fraud

Address:	Kota, Rajasthan, 324005
Website:	Snapdeal.com

Dear team,

This is to bring in your kind notice that i feel that i have been cheated on snapdeal name and i want to highlight this issue to you, the whole scenario is as below:

I ordered one nike black polyster lycra jogger (Order no [protected] model no 1. Nike black polyester lycra jogger (Color: black, size: m of amount 563 rs) on 22th october 2018 from snapdeal website which i got delivered on 26th october 2018 and when i opened the packet i found that the product is not the similar one which i ordered and that was of different brand so i placed the return request 26th october on the very same day and on 27 october some of the person came from snapdeal came to pickup the order at 11 am o clock and i handed over that product to him and said that you will get the confirmation message but from that day till today i have not received any message of pickup. When i inquired on the snapdeal customer care they have not confirmed anything satisfactory and now its 13th novmber 2018 but i have not heard anything about my product and refund. They didn't refund my amount

So i request you to please look into the matter and help to close this issue