[Resolved]  Snapdeal — Refund issue

Address:Ernakulam, Kerala, 682028
Website:www.snapdeal.com

I have Ordered an item on 9/01/2016 but it is not delivered as per snapdeal promising date and its being cancelled from there end without even asking my consent and they saying that it was missed during shipping and they have initiated a refund on 17/1/2016 towards my order id [protected] and it has been processed with CCADA1BAZ233 ON 17th January but till now it is not been credited to my account. I also shared bank statement to them for verifying but this is the 19 th day that i have raised a complaint, till now i havent get my refund, every day customer care executives saying it wil take 48 hours to credit.
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Feb 1, 2016
Complaint marked as Resolved 
They have refunded my money after putting the complaints here...
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

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Dear jijo147

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team

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