Snapdeal — Refund issues | |||||
I had ordered "letv le max tempered glass screen guard by soroo" at the cost of 499 rupees on 27 march 2016 from snapdeal. The item is delivered to me on 4 april 2016. Since, this item was not fit for my phone, i think that this was the wrong piece, so i return and replace this. But after few days, i have found the perfect item for my phone. So i purchased that one and cancel this order. According to the refund policies of snapdeal, the money should be refunded after 6-7 business days but the amount is not refunded till now. I have complained to snapdeal customer supports about 5 times about the issues but they were asking everytime for my account detailed and i have provided the information everytime. But still they have not refunded my amount. I therefore request you to kind take some action, so that i will get the solution for my problem. My order id is: [protected] Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 15 Comments | |||||
Comments
Snapdeal.com — money not refund
This is leena Bose writing to you. with reference to my last request letter, as l return the broken item 20 days back but my money has not been return nor I got call from your side.
Snapdeal.com — power bank is not working properly
I purchased a vox jumbo power bank 16000mah which is not working properly and not charging well and not giving proper back up.
Dear salma chandel,
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal
I purchased a Lakme Cream from Snapdeal, but the one i wanted was a different one. So immediately opted for the refund. I was firstly told that some courier guy will come and pick up the product and refund will be done after the check. Later i was asked to courier the product to the mentioned address and then send them the scanned copy of receipt to them and the money will be refunded on freecharge.
This all hassle is since they dont have pick up service in the area where i stay but they do have delivery services. This all is totally rubbish, why the hell does the customer needs to go through the trouble of all this when it is your company's responsibility to provide the pick service as well. The product is still lying with me. This is totally unaaceptable and I will never ever purchase from snapdeal.
This all hassle is since they dont have pick up service in the area where i stay but they do have delivery services. This all is totally rubbish, why the hell does the customer needs to go through the trouble of all this when it is your company's responsibility to provide the pick service as well. The product is still lying with me. This is totally unaaceptable and I will never ever purchase from snapdeal.
Sar hsmara rifand bank account number MA nhi aya pass book Foto copy
Snapdeal.com Customer Care's response, Feb 6, 2017
Verified Support
Dear Aryanrajpoot78gmill,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
i purchased MT-G BLACK-DIGITAL SPORTS WATCH 25/01/2017 3.01pm it look like kids watch so i returned that watch26.01.2017 12.46am .but i still not recived my cash daily i called custmer care no one solve my problam . i brought smatch watch from snapdeal at 29/01/2017 please return my cash my number [protected]
Snapdeal.com Customer Care's response, Feb 13, 2017
Verified Support
Dear amjath baig,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Feb 25, 2017
Verified Support
Dear amjath baig,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
My name is Kiran I orderd new obi sf1 world phone but I gotted open box mobile and the phone is not working properly..always strucking iam totally disappointed for this mobile..I was putted refund my money on freecharge balance because I need to buy another company mobile
My order I'd is [protected]
My sub order number is [protected]
My registered mobile number is [protected]
My gmail kirankumar.m22. com
please help me I putted 2days back return it shows return request under process till now I didn't getted any call from the snapdeal..what to do because the 7 days return policy is completing now
My order I'd is [protected]
My sub order number is [protected]
My registered mobile number is [protected]
My gmail kirankumar.m22. com
please help me I putted 2days back return it shows return request under process till now I didn't getted any call from the snapdeal..what to do because the 7 days return policy is completing now
My name is Kiran I orderd new obi sf1 world phone but I gotted open box mobile and the phone is not working properly..always strucking iam totally disappointed for this mobile..I was putted refund my money on freecharge balance because I need to buy another company mobile
My order I'd is [protected]
My sub order number is [protected]
My registered mobile number is [protected]
My gmail kirankumar.[protected]@gmail.com
please help me I putted 2days back return it shows return request under process till now I didn't getted any call from the snapdeal..what to do because the 7 days return policy is completing now
My order I'd is [protected]
My sub order number is [protected]
My registered mobile number is [protected]
My gmail kirankumar.[protected]@gmail.com
please help me I putted 2days back return it shows return request under process till now I didn't getted any call from the snapdeal..what to do because the 7 days return policy is completing now
Snapdeal.com Customer Care's response, May 10, 2017
Verified Support
Dear Kiran 219,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
i have ordered Labrador retriever adult based dog food in an totally damaged and expired condition. i have called the customer support and informed them several times. they are not taking any action regarding this.
order code: [protected]
INVOICE NUMBER :S258F3/16-17/138
mobile number: +91-[protected]
email id: madhanch.[protected]@gmail.com
order code: [protected]
INVOICE NUMBER :S258F3/16-17/138
mobile number: +91-[protected]
email id: madhanch.[protected]@gmail.com
Snapdeal.com Customer Care's response, Aug 7, 2017
Verified Support
Dear madhan m maddy,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal
I have ordered BB dtek 60 mobile but its mic was not working so I returned it for replacement but later snapdeal was not able to replace it and ask me for NEFT details to give my refund.. I have provided all the necessary details but I haven't received my refund yet! Plzz pay attention..i want my refund back!
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Snapdeal.com Customer Care's response, Aug 27, 2018
Verified Support
Hi Saurabh
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
P. Sangeetha sangee
We return ur products water purifier eureka Forbes, please track it my order I'm already I told return and replacement items quality is not good. Please track when will you my complaint take to step delivery date of 21.4.19 why your report problems closed
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We return ur products water purifier eureka Forbes, please track it my order I'm already I told return and replacement items quality is not good. Please track when will you my complaint take to step delivery date of 21.4.19 why your report problems closed
P. Sangeetha's reply, Apr 20, 2019
I want my money
Snapdeal.com Customer Care's response, Apr 22, 2019
Verified Support
Hi Sangeetha,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Hi,
I purchased 4pair of shoes from Snapdeal and want to buy two but when I saw the products are duplicate and not the original one then I ask for return for all pair of shoes, but they denied my return request saying that yours return ratio is high, all because I told them that none of the pair of shoes are of original brand[Nike] and they blocked [not returning] my 4000 rs and cancel my return request. Worst experience with Snapdeal no other sites do follow such policy, will never buy and will always tell other's not to buy because for them customer and his money doesn't matter, will make profit out of customer money just by not returning the amount by giving such stupid reason.
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I purchased 4pair of shoes from Snapdeal and want to buy two but when I saw the products are duplicate and not the original one then I ask for return for all pair of shoes, but they denied my return request saying that yours return ratio is high, all because I told them that none of the pair of shoes are of original brand[Nike] and they blocked [not returning] my 4000 rs and cancel my return request. Worst experience with Snapdeal no other sites do follow such policy, will never buy and will always tell other's not to buy because for them customer and his money doesn't matter, will make profit out of customer money just by not returning the amount by giving such stupid reason.
Snapdeal.com Customer Care's response, Jun 18, 2019
Verified Support
Dear Shinee,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jun 21, 2019
Verified Support
Dear Shinee,
We value the importance of your concern. We’re working on the issue & shall update you on this soon.
Regards,
Team Snapdeal
We value the importance of your concern. We’re working on the issue & shall update you on this soon.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jun 25, 2019
Verified Support
Dear Shinee,
We understand that it has taken longer than expected. We're working on the issue and we'll have this sorted on priority.
Thanks,
Team Snapdeal
We understand that it has taken longer than expected. We're working on the issue and we'll have this sorted on priority.
Thanks,
Team Snapdeal
Snapdeal.com Customer Care's response, Jun 29, 2019
Verified Support
Hi Shinee,
We're working on this. Please allow us some time to get back to you with an update.
Thanks!
Team Snapdeal
We're working on this. Please allow us some time to get back to you with an update.
Thanks!
Team Snapdeal
Snapdeal.com Customer Care's response, Jul 4, 2019
Verified Support
Dear Shinee, Hope you are doing well. We wish to inform you that the refund against your order has been completed from our end. Hence, we are closing your request. We're sorry for the inconvenience caused. Regards, Team Snapdeal
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Snapdeal.com — product mismatch Tyre not LT
order no :[protected] JK TYRE BRUTE 215/75 R LT TUBETYPE SUB ORDER NO;[protected]