[Resolved] Snapdeal — refund not processed for item cancelled

vidushi9

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Snapdeal

I have placed an order with Order ID: [protected]
And then cancelled the order. But did not get the refund of it yet.. However it was mentioned that it will be credited in 2, 3 days. I am trying to call customer care but even not able to connect with any of the executives.
It is a big amount of INR 2964
Please escalate this and provide me a contact number of snapdeal executive.

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Jun 26, 2019

Complaint marked as Resolved

Refund was initiated and I got the refund in reference of the shoes not received

Snapdeal.com customer support has been notified about the posted complaint.

Jun 20, 2019

Updated by vidushi9 any solution for this. is anyone looking into this issue?

Jun 21, 2019

Updated by vidushi9 @snapdeal: Kindly check and look into the issue... It is getting delayed day by day

Verified Support

Jun 22, 2019

Snapdeal.com Customer Care's response Hi Vidushi

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Jun 24, 2019

Updated by vidushi9 Snapdeal--- I have not yet received the refund... Please let me know the status of my money.

Verified Support

Jun 24, 2019

Snapdeal.com Customer Care's response Dear Vidushi,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount soon.

Regards,
Team Snapdeal

Jun 26, 2019

Updated by vidushi9 ok.. can you please let me know the ETA to get the refund credited